Contact

Last updated August 24, 2026

For a question about Shepherd, a request to export or delete your data, or help with a text message from the SMS program, write to us directly.

[email protected]

We read every message and typically reply within a couple of business days. If you’re writing about a data request, see Privacy for what to include so we can find your record. If you’re writing about text messages, see our SMS terms — you can also reply STOP to any message to opt out immediately, or HELP for assistance without leaving the conversation.